Member Resolutions Lead is open at Collective in United States (remote). The posting gives a salary of $165K - $200K. Posted on Oct 9, 2026, and still on Collective’s careers page when we last checked, on Nov 14, 2026.
About the role
When something goes wrong for a member, the outcome should not depend on who they happen to reach or how loudly they complain. Today it too often does. Escalations are handled by whoever picks them up, context is spread across Jira, Zendesk, Slack and email, some cases stay open for months, and the hardest ones pull executives and line managers away from running the business. As the founding Member Resolution Lead…
The opening lines of the posting. The rest is on Collective’s careers page.
Hiring at Collective
Collective has 20 open roles right now, 15 of them remote. Most are in Compliance & Legal, Sales & Business Development and Engineering. See all its roles