Manager, Scaled Customer Success is open at Handshake in New York, NY (hybrid). The posting gives a salary of $168K - $210K. Posted on Sep 2, 2026, and still on Handshake’s careers page when we last checked, on Nov 15, 2026.
About the role
We are looking for a customer-focused, operationally minded leader to manage three Mid-Market Customer Success Managers and lead our tech-touch digital engagement strategy. The ideal candidate is a strong coach with experience building scaled Customer Success programs. They are comfortable creating structure in ambiguous environments and have designed AI-enabled workflows that improve customer engagement, team…
The opening lines of the posting. The rest is on Handshake’s careers page.
Hiring at Handshake
Handshake has 74 open roles right now, 6 of them remote. Most are in Engineering, Operations and Sales & Business Development. The median advertised salary across its roles with a published range is $190K. See all its roles
