Manager, Customer Success Team (AMER) is open at Incident.io in San Francisco. The posting gives a salary of $175K - $200K. Posted on Sep 23, 2026, and still on Incident.io’s careers page when we last checked, on Nov 14, 2026.
About the role
IN ONE LINE Lead and grow a high-performing, US-based CS team as we scale from $XXM to $XXXM, and beyond. WHAT THAT LOOKS LIKE DAY TO DAY You're our first manager of Customer Success in the US, and stepping into a unique scenario: you are not coming in to fix something — the team is already strong, and our retention metrics are the gold standard. Your job is to take what's working and make it repeatable —…
The opening lines of the posting. The rest is on Incident.io’s careers page.
Hiring at Incident.io
Incident.io has 33 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. The median advertised salary across its roles with a published range is $184K. See all its roles
