Machine Learning Engineer, Safety and Customer Care AI is open at Lyft in Toronto, Canada. Posted on Aug 6, 2026, and still on Lyft’s careers page when we last checked, on Nov 14, 2026.
About the role
to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of…
The opening lines of the posting. The rest is on Lyft’s careers page.
Hiring at Lyft
Lyft has 148 open roles right now. Most are in Engineering, Data & Research and Operations. The median advertised salary across its roles with a published range is $158K. See all its roles
