Home / Customer Support / Level 1 Support Technician

Level 1 Support Technician

Pico · Pune

Level 1 Support Technician is open at Pico in Pune. Posted on Aug 25, 2026, and still on Pico’s careers page when we last checked, on Nov 14, 2026.

About the role

Pico’s Level 1 Support Team provide critical front-line support across all aspects of Pico’s infrastructure. Working as a global team, the Level 1 Support team are responsible for the pro-active monitoring of Pico’s infrastructure, performing initial triage of alerts and inbound support requests, and the creation and assignment of support cases into the Level 2 operational support teams. This is a client facing role…

The opening lines of the posting. The rest is on Pico’s careers page.

Hiring at Pico

Pico has 42 open roles right now. Most are in Engineering, Security and Operations. See all its roles

Similar Customer Support jobs

All Customer Support jobs
Apply on company site