Leader, Product Support is open at Benchling in Boston, MA (hybrid). The posting gives a salary of $127K - $150K. Posted on Sep 23, 2026, and still on Benchling’s careers page when we last checked, on Nov 14, 2026.
About the role
The Support Team Leader will lead our customer support presence in close collaboration with our Global Support Leadership Team and our CX Leadership Team. This role combines growing a high-performing regional support team, owning incident management leadership, and helping scale a modern, efficient Support organization through Enterprise-grade practices and thoughtful AI adoption. We’re looking for a leader who…
The opening lines of the posting. The rest is on Benchling’s careers page.
Hiring at Benchling
Benchling has 53 open roles right now, 9 of them remote. Most are in Sales & Business Development, Engineering and Consulting & Solutions. The median advertised salary across its roles with a published range is $182K. See all its roles

