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IT Support Technician V

Axon · Boston, Massachusetts, United States

IT Support Technician V is open at Axon in Boston, Massachusetts, United States. The posting gives no salary; similar roles in the United States advertise a median of $130K. Posted on Sep 21, 2026, and still on Axon’s careers page when we last checked, on Nov 14, 2026.

About the role

Location: Onsite out of our Boston office 5 days a week Monday - Friday Reports to: IT Support Manager Queue management Handles the highest-complexity tickets alongside L3 and L4 and maintains overall queue health: monitors aging, stale, and unassigned tickets; assigns and reassigns by complexity and workload. Ensures no ticket goes unowned; drives queue hygiene — priority alignment, category accuracy, and closure…

The opening lines of the posting. The rest is on Axon’s careers page.

Hiring at Axon

Axon has 502 open roles right now, 49 of them remote. Most are in Engineering, Sales & Business Development and Finance & Trading. The median advertised salary across its roles with a published range is $164K. See all its roles

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