Home / Engineering / IT Support Engineer

IT Support Engineer

Cognition · San Francisco

IT Support Engineer is open at Cognition in San Francisco. The posting gives no salary; similar roles in the United States advertise a median of $207K. Posted on Sep 16, 2026, and still on Cognition’s careers page when we last checked, on Nov 14, 2026.

About the role

DELIVER SUPPORT EMPLOYEES TRUST - Serve as a primary IT partner for employees across walk-ups, chat, tickets, and other support channels, owning issues through resolution while delivering a consistent and thoughtful experience. - Ask effective clarifying questions, reproduce issues, test assumptions, and troubleshoot from first principles rather than relying on scripted fixes alone. - Balance a high-volume queue…

The opening lines of the posting. The rest is on Cognition’s careers page.

Hiring at Cognition

Cognition has 112 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. See all its roles

Similar Engineering jobs

All Engineering jobs
Apply on company site