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IT Service Desk Agent

Morgan & Morgan, P.A. · Longwood, Florida, United States

IT Service Desk Agent is open at Morgan & Morgan, P.A. in Longwood, Florida, United States. The posting gives no salary; similar roles in the United States advertise a median of $194K. Posted on Oct 23, 2026, and still on Morgan & Morgan, P.A.’s careers page when we last checked, on Nov 14, 2026.

About the role

Provide frontline technical support to end-users via phone calls, email, and chat Respond to inquiries in a timely and professional manner Troubleshoot and resolve technical problems, escalating as required Record and document all requests or incidents in our Freshservice Platform Maintain a high level of Customer Satisfaction Maintain a high First Call Resolution rate Work collaboratively with other members of the…

The opening lines of the posting. The rest is on Morgan & Morgan, P.A.’s careers page.

Hiring at Morgan & Morgan, P.A.

Morgan & Morgan, P.A. has 412 open roles right now. Most are in Compliance & Legal, Data & Research and Operations. The median advertised salary across its roles with a published range is $112K. See all its roles

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