Intermediate Support Engineer (SHIFT) at GitLab (Remote, United Kingdom) is closed. It closed on Nov 12, 2026 and it no longer takes applications.
About the role
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing Collaborate with our Product , Development , Infrastructure , Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy Create and update documentation based on customer interactions…
The opening lines of the posting. The rest is on GitLab’s careers page.
Hiring at GitLab
GitLab has 251 open roles right now, 223 of them remote. Most are in Engineering, Sales & Business Development and Security. The median advertised salary across its roles with a published range is $173K. See all its roles