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Incident Manager - Senior [Customer IT Support]

Plata Card · Mexico

Incident Manager - Senior [Customer IT Support] is open at Plata Card in Mexico. Posted on May 18, 2026, and still on Plata Card’s careers page when we last checked, on Nov 14, 2026.

About the role

We are looking for an Incident Manager to join our Customer IT Support team. The Customer IT Support team is responsible for leading and coordinating critical outages, engaging technical and business stakeholders across the company, and driving incidents toward timely resolution. The team plays a key role in minimizing customer impact, maintaining service reliability, and ensuring effective communication throughout…

The opening lines of the posting. The rest is on Plata Card’s careers page.

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Plata Card has 150 open roles right now. Most are in Marketing & Community, Compliance & Legal and Sales & Business Development. See all its roles

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