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Helpdesk Automation Engineer

SeatGeek · New York, New York

Helpdesk Automation Engineer is open at SeatGeek in New York, New York. The posting gives a salary of $95K - $137K. Posted on Oct 20, 2026, and still on SeatGeek’s careers page when we last checked, on Nov 15, 2026.

About the role

Build for an AI-amplified future by designing, launching and improving helpdesk and automation workflows with an eye towards faster and higher quality issue resolution Be proactive: own the support and automation operating model and use demand patterns and service data to improve intake, knowledge, self-service, routing, documentation, root-cause resolution, and continuous improvement Translate stakeholder needs and…

The opening lines of the posting. The rest is on SeatGeek’s careers page.

Hiring at SeatGeek

SeatGeek has 41 open roles right now, 17 of them remote. Most are in Engineering, Data & Research and Compliance & Legal. The median advertised salary across its roles with a published range is $176K. See all its roles

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