Helpdesk Analyst II (Remote USA) is open at Optro in United States (remote). The posting gives a salary of $58K - $86K. Posted on Oct 29, 2026, and still on Optro’s careers page when we last checked, on Nov 15, 2026.
About the role
Own and resolve complex incidents - Takes ownership of complex, high-impact, and recurring incidents through to resolution. - Perform advanced troubleshooting across macOS, Windows, iOS, and Android devices, as well as SaaS applications, identity and access, networking, and collaboration tools. - Provide high-touch support to executives and VIP users with professionalism and discretion. - Raise the maturity of the…
The opening lines of the posting. The rest is on Optro’s careers page.
Hiring at Optro
Optro has 36 open roles right now, 26 of them remote. Most are in Sales & Business Development, Customer Support and Operations. The median advertised salary across its roles with a published range is $154K. See all its roles
