Help Desk Technician - 304203 is open at Delaware Nation Industries in Rome, New York, United States. The posting gives a salary of $50K - $55K. Posted on Nov 3, 2026, and still on Delaware Nation Industries’s careers page when we last checked, on Nov 15, 2026.
About the role
Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support.
The Desktop Support Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.
Requirements
- Client System Deployment
- WDS/PXE imaging
- Joining client systems to a Windows domain
- Client System Delivery
- Backup/Restore of user profiles
- Configuration of user facing applications
- Client System Troubleshooting
- Printer/File Share connections
- General user facing application troubleshooting
Additional:
- Active Secret clearance or ability to obtain one
- CompTIA Security+
Benefits
Benefits Include:
- Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
- Matching 401K
- Short- and Long-Term Disability
- Pet Insurance
- Professional Development/Education Reimbursement
- Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Compensation: $50,000 - $55,000
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
The employer’s own description, as published on Delaware Nation Industries’s careers page.
Hiring at Delaware Nation Industries
Delaware Nation Industries has 41 open roles right now, 2 of them remote. Most are in Engineering, Manufacturing & Trades and Security. The median advertised salary across its roles with a published range is $112K. See all its roles
✓ Actively hiring 11 roles posted in the last 7 days✓ States the pay 56% of its open roles state it✓ Few old postings 10% open 90 days or moreWhat the marks mean