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Head of Member Care - Training and Quality

Neko Health · New York
Hybrid$214K - $261KLead and aboveZendesk

Head of Member Care - Training and Quality is open at Neko Health in New York (hybrid). The posting gives a salary of $214K - $261K. Posted on Oct 8, 2026, and still on Neko Health’s careers page when we last checked, on Nov 14, 2026.

About the role

. What You’ll Deliver in the First 6 to 12 Months • A Member Care Excellence strategy and roadmap, aligned to our Operations architecture and the Neko brand, that defines how QA, Training, and Content work together. (Impact, not activity) • A QA rubric and calibration process are defined and live, so “good” is consistent across reps, languages, and regions rather than a gut check. (Impact, not activity) • Real…

The opening lines of the posting. The rest is on Neko Health’s careers page.

Hiring at Neko Health

Neko Health has 127 open roles right now, 1 of them remote. Most are in Engineering, Operations and Healthcare. The median advertised salary across its roles with a published range is $190K. See all its roles

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