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Head of Dedicated Support Engineering

OpenAI · San Francisco
Hybrid$347K - $385KRelocation supportLead

Head of Dedicated Support Engineering is open at OpenAI in San Francisco (hybrid). The posting gives a salary of $347K - $385K. Posted on Sep 18, 2026, and still on OpenAI’s careers page when we last checked, on Nov 14, 2026.

About the role

We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will…

The opening lines of the posting. The rest is on OpenAI’s careers page.

Hiring at OpenAI

OpenAI has 838 open roles right now, 31 of them remote. Most are in Engineering, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $308K. See all its roles

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