Head of Customer Support is open at Lucanet Group in Germany. Posted on Oct 2, 2026, and still on Lucanet Group’s careers page when we last checked, on Nov 15, 2026.
About the role
and the team As a Head of Customer Support (all genders), you’ll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You’ll set a forward-looking strategy, reshape the function and own the results, from tNPS and first contact resolution to SLA adherence. You’ll work closely with Product, Engineering, Customer Success and other teams of the…
The opening lines of the posting. The rest is on Lucanet Group’s careers page.
Hiring at Lucanet Group
Lucanet Group has 44 open roles right now. Most are in Sales & Business Development, Marketing & Community and Product. See all its roles
