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Head of Customer Success

Confido · NYC Office

Head of Customer Success is open at Confido in NYC Office. The posting gives a salary of $202K - $242K. Posted on Oct 26, 2026, and still on Confido’s careers page when we last checked, on Nov 14, 2026.

About the role

We’re looking for a Head of Customer Success to build and lead our CS team as we scale. You’ll own the full customer lifecycle, from onboarding and adoption through renewal and expansion, and you’ll hire, coach, and grow a team of CSMs who make our customers successful. You’ll set the strategy and build the playbooks, health scoring, and processes that turn customer success into a repeatable motion, and you’ll still…

The opening lines of the posting. The rest is on Confido’s careers page.

Hiring at Confido

Confido has 38 open roles right now, 1 of them remote. Most are in Engineering, Data & Research and Sales & Business Development. The median advertised salary across its roles with a published range is $218K. See all its roles

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