Head of Customer & Business Support Operations is open at takealot.com in Cape Town. Posted on Jul 2, 2026, and still on takealot.com’s careers page when we last checked, on Nov 14, 2026.
About the role
will include: Promote and reinforce the company vision, values and culture. Lead, coach and inspire Customer Service Managers, Team Leaders and Representatives. Proactively analyse industry trends and make recommendations to the Head of Customer Experience. Develop key metrics and performance indicators to measure customer experience and financial performance. Introduce effective change management controls within a…
The opening lines of the posting. The rest is on takealot.com’s careers page.
Hiring at takealot.com
takealot.com has 63 open roles right now. Most are in Marketing & Community, Sales & Business Development and Engineering. See all its roles
