Financial Services Digital Customer Experience Strategy Leader - India is open at Capgemini in Chennai, India. Posted on May 7, 2026, and still on Capgemini’s careers page when we last checked, on Nov 15, 2026.
About the role
include defining CX vision and maturity, designing journey transformations and operating models, and translating pain points into multi-year roadmaps. The role also sets enterprise CX technology strategy across CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations, ensuring scalable architectures and ROI. Finally, it drives thought leadership and partner…
The opening lines of the posting. The rest is on Capgemini’s careers page.
Hiring at Capgemini
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