FBS Service Desk Technician I is open at Capgemini in Pune, Maharashtra, India. Posted on Oct 16, 2026, and still on Capgemini’s careers page when we last checked, on Nov 15, 2026.
About the role
Respond to and document incoming support requests via phone, email, or ticketing system. - Troubleshoot and resolve basic hardware, software, network and user access related issues. - Escalate complex problems to higher-level support as needed. - Guide users through step-by-step solutions and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service management system. -…
The opening lines of the posting. The rest is on Capgemini’s careers page.
Hiring at Capgemini
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