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FBS - Quality Consultant (Contact Center)

Capgemini · Brazil

FBS - Quality Consultant (Contact Center) is open at Capgemini in Brazil (remote). Posted on Oct 8, 2026, and still on Capgemini’s careers page when we last checked, on Nov 15, 2026.

About the role

Evaluates business unit performance and quality of contact, processing and/or file handling. Consults with business unit to identify primary opportunities impacting quality and recommends course of action to correct unfavorable performance. Leads and executes all aspects of evaluations on a rotational basis, for specific and/or multiple locations. This also includes presentation of results and information to…

The opening lines of the posting. The rest is on Capgemini’s careers page.

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