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FBS Customer Care Representative

Capgemini · Pune, Maharashtra, India

FBS Customer Care Representative is open at Capgemini in Pune, Maharashtra, India. Posted on Jul 23, 2026, and still on Capgemini’s careers page when we last checked, on Nov 15, 2026.

About the role

Non-voice support team for US Property & Casualty Insurance - Handles customer and agent inquiries through chat and back-office alert processing - Does not handle phone or voice interactions - Assists with moderately complex insurance issues - Delivers exceptional service while ensuring compliance with legal requirements - Communicates via chat while navigating multiple internal systems - Receives and responds to…

The opening lines of the posting. The rest is on Capgemini’s careers page.

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