ESG Customer Support Specialist is open at Novisto in London. Posted on Oct 15, 2026, and still on Novisto’s careers page when we last checked, on Nov 14, 2026.
About the role
Will Include: Ticket Management and Customer Assistance: Own incoming requests in Freshdesk from customers and internal teams, especially CSMs and ESG Analysts. Diagnose platform behaviour, write clear and empathetic responses, keep customers updated, and drive tickets to resolution. Help hit team targets on first response time and weekly resolution rate. Bug Triage and Escalation: Reproduce and confirm issues…
The opening lines of the posting. The rest is on Novisto’s careers page.
Hiring at Novisto
Novisto has 14 open roles right now. Most are in Sales & Business Development, Customer Support and Engineering. See all its roles
