Home / Engineering / Escalation Engineer

Escalation Engineer

Zscaler · Bangalore, IND

Escalation Engineer is open at Zscaler in Bangalore, IND. Posted on Oct 22, 2026, and still on Zscaler’s careers page when we last checked, on Nov 15, 2026.

About the role

(Role Expectations) Provide second line phone/email consultation to independently debug complex security/network problems Interface with Engineering and assist the customer with testing or troubleshooting Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams Create entries in our technical support online database to accurately document any incident resolution that is…

The opening lines of the posting. The rest is on Zscaler’s careers page.

Hiring at Zscaler

Zscaler has 373 open roles right now, 141 of them remote. Most are in Engineering, Sales & Business Development and Security. The median advertised salary across its roles with a published range is $188K. See all its roles

Similar Engineering jobs

All Engineering jobs
Apply on company site