Escalation Engineer - ZIA/ZPA is open at Zscaler in Bangalore, IND; Mohali, IND. Posted on Sep 22, 2026, and still on Zscaler’s careers page when we last checked, on Nov 15, 2026.
About the role
(Role Expectations) Own and drive resolution of escalated customer issues and critical situations, ensuring timely, high-quality outcomes Work on critical customer cases and resolve them within established/expected resolution timelines (SLAs/OLAs), providing clear status and action plans throughout Participate in a 24x7 support operation, including an on-call rotation (as required) and Collaborate with Engineering…
The opening lines of the posting. The rest is on Zscaler’s careers page.
Hiring at Zscaler
Zscaler has 373 open roles right now, 141 of them remote. Most are in Engineering, Sales & Business Development and Security. The median advertised salary across its roles with a published range is $188K. See all its roles
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