Dispatch Lead is open at Via in Park City, UT. The posting gives a salary of $55K - $68K. Posted on Sep 29, 2026, and still on Via’s careers page when we last checked, on Nov 14, 2026.
About the role
Lead, develop, and manage a team of frontline agents responsible for customer support and dispatch operations Serve as the primary escalation point for complex customer and operational issues, making thoughtful decisions in real time with limited guidance Own team performance metrics across customer experience, operational outcomes, quality, productivity, and service levels Ensure riders receive empathetic…
The opening lines of the posting. The rest is on Via’s careers page.
Hiring at Via
Via has 177 open roles right now, 4 of them remote. Most are in Operations, Sales & Business Development and Engineering. The median advertised salary across its roles with a published range is $135K. See all its roles