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Director of Customer Success

Instacart · Canada - Remote (ON, AB, BC, or NS Only)
RemoteCA$230K - CA$242KOpen 187 daysEquityLead and above

Director of Customer Success is open at Instacart in Canada - Remote (ON, AB, BC, or NS Only). The posting gives a salary of CA$230K - CA$242K. Posted on May 11, 2026, and still on Instacart’s careers page when we last checked, on Nov 14, 2026.

About the role

reports to the Senior Director, Enterprise Solutions , and is remote across the United States and Canada with a preference for proximity to Toronto for key cross-functional collaboration. About the Job Lead the Customer Success organization for the Enterprise Solutions portfolio — owning value realization, outcomes end to end, and partner closely with BD, who owns NRR, GRR, and expansion, by providing account…

The opening lines of the posting. The rest is on Instacart’s careers page.

Hiring at Instacart

Instacart has 85 open roles right now, 83 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $185K. See all its roles

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