Home / Operations / Director, Member Experience

Director, Member Experience

Rightway · Remote
Remote$155K - $190KEquityLead and above

Director, Member Experience is open at Rightway (Remote). The posting gives a salary of $155K - $190K. Posted on Oct 23, 2026, and still on Rightway’s careers page when we last checked, on Nov 14, 2026.

About the role

Rightway's care team supports members, providers, and pharmacies across phone, chat, email, and other digital channels. This Director will lead that team, made up of pharmacy technicians and pharmacists, and will own service delivery across every channel. The ideal candidate pairs strong people leadership with an operational mindset, and is comfortable partnering with product and technical teams to build the tools…

The opening lines of the posting. The rest is on Rightway’s careers page.

Hiring at Rightway

Rightway has 31 open roles right now, 27 of them remote. Most are in Healthcare, Sales & Business Development and Engineering. The median advertised salary across its roles with a published range is $155K. See all its roles

Similar Operations jobs

All Operations jobs
Apply on company site