Director, Member Experience is open at Collective in United States (remote). The posting gives a salary of $210K - $240K. Posted on Sep 1, 2026, and still on Collective’s careers page when we last checked, on Nov 14, 2026.
About the role
Most companies solve growth by making service feel more distant, longer queues, more scripted responses, less sense that anyone remembers you. A few protect trust instead, but only by staying small enough for one person to hold every relationship in their head. Almost no one manages both scale and trust at once. Collective is building the system that does: a member experience function that gets more capable, not…
The opening lines of the posting. The rest is on Collective’s careers page.
Hiring at Collective
Collective has 20 open roles right now, 15 of them remote. Most are in Compliance & Legal, Sales & Business Development and Engineering. See all its roles