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Director, Delivery CX AI

Telus Digital · Toronto, ON
HybridCA$150K - CA$190KLead and aboveAgileAWSAIZendesk

Director, Delivery CX AI is open at Telus Digital in Toronto, ON (hybrid). The posting gives a salary of CA$150K - CA$190K. Posted on Oct 14, 2026, and still on Telus Digital’s careers page when we last checked, on Nov 15, 2026.

About the role

We are seeking a Director, CX AI Delivery: a consultant and delivery expert who can turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning Contact Center as a Service (CCaaS) platforms, conversational and agentic AI, agent assist, and CX intelligence, and serve as a trusted advisor to client executives. You will manage a…

The opening lines of the posting. The rest is on Telus Digital’s careers page.

Hiring at Telus Digital

Telus Digital has 59 open roles right now, 28 of them remote. Most are in Engineering, Operations and Data & Research. The median advertised salary across its roles with a published range is $145K. See all its roles

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