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Director, Customer Retention and Growth

Bottomline · Portsmouth, NH
Lead and above

Director, Customer Retention and Growth is open at Bottomline in Portsmouth, NH. The posting gives no salary; similar roles in the United States advertise a median of $203K. Posted on Sep 23, 2026, and still on Bottomline’s careers page when we last checked, on Nov 14, 2026.

About the role

We're looking for a strategic and data-driven Director of Customer Retention & Growth to lead the design, execution, and optimization of enterprise retention programs that protect revenue, improve customer outcomes, and drive long-term customer value. In this highly visible leadership role, you'll develop and scale retention strategies across our customer portfolio, leveraging customer insights, AI-powered risk…

The opening lines of the posting. The rest is on Bottomline’s careers page.

Hiring at Bottomline

Bottomline has 44 open roles right now. Most are in Finance & Trading, Engineering and Sales & Business Development. See all its roles

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