Deputy Program Manager (Service Desk/Contact Center) is open at Sparksoft Corporation (Remote/Hybrid if local to Maryland). The posting gives no salary; similar roles in the United States advertise a median of $148K. Posted on Oct 7, 2026, and still on Sparksoft Corporation’s careers page when we last checked, on Nov 14, 2026.
About the role
Assist the Program Manager in the planning, execution, governance, and successful delivery of a large-scale Tier 1 Service Desk program. Oversee day-to-day operations to ensure compliance with contractual requirements, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer expectations. Serve as the primary point of contact and act on behalf of the Program Manager during designated absences…
The opening lines of the posting. The rest is on Sparksoft Corporation’s careers page.
Hiring at Sparksoft Corporation
Sparksoft Corporation has 19 open roles right now, 15 of them remote. Most are in Engineering, Data & Research and Sales & Business Development. See all its roles