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Customer Support Specialist (Payroll Support)

Miter · San Francisco
Hybrid$75K - $85KEquityParental leave

Customer Support Specialist (Payroll Support) is open at Miter in San Francisco (hybrid). The posting gives a salary of $75K - $85K. Posted on Oct 29, 2026, and still on Miter’s careers page when we last checked, on Nov 14, 2026.

About the role

Manage customer support inquiries via phone/screenshare and email (about a 50/50 split), ensuring accurate, timely and efficient resolution of payroll, tax, HR, benefits and general platform issues. - Dig into complex, multi-step issues: figure out what broke, why, and what the customer needs to do next, then explain it in plain human language. - Untangle construction-specific payroll scenarios like certified…

The opening lines of the posting. The rest is on Miter’s careers page.

Hiring at Miter

Miter has 14 open roles right now, 4 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. See all its roles

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