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Customer Support Specialist (Pacific time zone)

Buzz Solutions · WestCoast

Customer Support Specialist (Pacific time zone) is open at Buzz Solutions in WestCoast. Posted on Oct 13, 2026, and still on Buzz Solutions’s careers page when we last checked, on Nov 14, 2026.

About the role

Serve as the primary point of contact for inbound customer support requests, primarily via email (handled as Salesforce cases) with some phone support Troubleshoot and resolve technical issues raised by customers, applying strong tech support skills to diagnose root causes Escalate unresolved or complex issues to Engineering, including creating detailed Jira tickets and replicating reported bugs Own and report on…

The opening lines of the posting. The rest is on Buzz Solutions’s careers page.

Hiring at Buzz Solutions

Buzz Solutions has 12 open roles right now, 11 of them remote. Most are in Engineering, Customer Support and Sales & Business Development. See all its roles

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