Customer Support Specialist - MXC (Mon-Fri 2:30pm to 10:30pm CST) is open at AlertMedia in Mexico City, Mexico. Posted on Oct 19, 2026, and still on AlertMedia’s careers page when we last checked, on Nov 14, 2026.
About the role
1-2 years of experience in a customer support role in software is preferable Familiarity with Zendesk, Slack, Excel, Outlook, or similar Tons of energy, humor, compassion, and enthusiasm A passion for continual learning with a desire and willingness to be coached The ability and desire to work in a fast-paced challenging environment Exceptional phone etiquette & written communication skills Strong listening skills…
The opening lines of the posting. The rest is on AlertMedia’s careers page.
Hiring at AlertMedia
AlertMedia has 20 open roles right now, 6 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. See all its roles

