Customer Support Specialist at Mercury in San Francisco, CA, New York, NY, Portland, OR, or Remote within United States is closed. It closed on Nov 12, 2026 and it no longer takes applications.
About the role
Answer user questions over chat, email, and phone Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions Identify the systemic flaws that lead to user problems Work with our engineering team to find and…
The opening lines of the posting. The rest is on Mercury’s careers page.
Hiring at Mercury
Mercury has 79 open roles right now, 72 of them remote. Most are in Engineering, Compliance & Legal and Sales & Business Development. The median advertised salary across its roles with a published range is $198K. See all its roles