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Customer Support Specialist ll

Coinbase · Manila, Philippines

Customer Support Specialist ll is open at Coinbase in Manila, Philippines. Posted on Oct 30, 2026, and still on Coinbase’s careers page when we last checked, on Nov 14, 2026.

About the role

Own end-to-end resolution of customer inquiries across phone, messaging, and email channels by investigating, troubleshooting, and solving issues on first contact. Drive accurate issue tracking and defect logging to surface systemic problems and inform upstream product and process improvements. Educate customers proactively on Coinbase products and features, setting clear expectations and adding value in every…

The opening lines of the posting. The rest is on Coinbase’s careers page.

Hiring at Coinbase

Coinbase has 265 open roles right now, 211 of them remote. Most are in Engineering, Compliance & Legal and Customer Support. The median advertised salary across its roles with a published range is $202K. See all its roles

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