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Customer Support Specialist II

Coinbase · Manila, Philippines

Customer Support Specialist II is open at Coinbase in Manila, Philippines. Posted on Sep 10, 2026, and still on Coinbase’s careers page when we last checked, on Nov 14, 2026.

About the role

Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs…

The opening lines of the posting. The rest is on Coinbase’s careers page.

Hiring at Coinbase

Coinbase has 265 open roles right now, 211 of them remote. Most are in Engineering, Compliance & Legal and Customer Support. The median advertised salary across its roles with a published range is $202K. See all its roles

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