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Customer Support Associate

Junction · EDT / EST (US East Coast only)
Remote$50K - $70KLearning budget

Customer Support Associate is open at Junction in EDT / EST (US East Coast only) (remote). The posting gives a salary of $50K - $70K. Posted on Oct 15, 2026, and still on Junction’s careers page when we last checked, on Nov 14, 2026.

About the role

DAY TO DAY - Owning customer issues from start to solution - Investigate and resolve customer-reported issues methodically. The most common question is “where are my results?”, and the answer could be a partial result, a canceled order, or a needed redraw - Support customers across their full journey, from onboarding through ongoing troubleshooting - Running a high-volume operational queue - Triage, prioritize, and…

The opening lines of the posting. The rest is on Junction’s careers page.

Hiring at Junction

Junction has 15 open roles right now, 13 of them remote. Most are in Customer Support, Engineering and Sales & Business Development. See all its roles

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