Customer Support Agent is open at Via in Baton Rogue, LA. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Aug 7, 2026, and still on Via’s careers page when we last checked, on Nov 14, 2026.
About the role
Proactively manage daily operations, adapting to real-time input from drivers, riders, and the Operations team. Schedule and book rides for passengers, delivering smooth and efficient customer experience Provide prompt, supportive assistance to drivers and passengers, by responding to questions or concerns with telephone and email support. Effectively triage live operational issues and take action to prioritize…
The opening lines of the posting. The rest is on Via’s careers page.
Hiring at Via
Via has 177 open roles right now, 4 of them remote. Most are in Operations, Sales & Business Development and Engineering. The median advertised salary across its roles with a published range is $135K. See all its roles
