Customer Support Agent is open at Via in Fort Worth, TX. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Jan 15, 2026, and still on Via’s careers page when we last checked, on Nov 14, 2026.
About the role
Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Build strong cross-functional relationships across various Via teams and offices and external partners Leverage your operating and troubleshooting expertise to support other business areas…
The opening lines of the posting. The rest is on Via’s careers page.
Hiring at Via
Via has 177 open roles right now, 4 of them remote. Most are in Operations, Sales & Business Development and Engineering. The median advertised salary across its roles with a published range is $135K. See all its roles
