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Customer Success Team Lead (SMB) (Hybrid) (Fluent in English)

KnowBe4 · São Paulo, Brazil
No degree requiredLead and above

Customer Success Team Lead (SMB) (Hybrid) (Fluent in English) is open at KnowBe4 in São Paulo, Brazil. Posted on Sep 24, 2026, and still on KnowBe4’s careers page when we last checked, on Nov 14, 2026.

About the role

Take extreme ownership in developing high performing Customer Success teams and successfully manage the daily, weekly, monthly and quarterly production Monitor statistics, reporting and dashboards to identify potential areas of improvement that may require corrective actions and develop the necessary corrective action plans accordingly Track, manage and ensure that the Customer Success teams are delivering value…

The opening lines of the posting. The rest is on KnowBe4’s careers page.

Hiring at KnowBe4

KnowBe4 has 58 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. See all its roles

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