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Customer Success Manager (Tech Touch & SMB)

KnowBe4 · Tokyo, Japan

Customer Success Manager (Tech Touch & SMB) is open at KnowBe4 in Tokyo, Japan. Posted on Sep 17, 2026, and still on KnowBe4’s careers page when we last checked, on Nov 14, 2026.

About the role

Forge relationships with new customers, including management and executive stakeholders, and understand their objectives From a consultative approach, develop a strategy and plan for achieving customer objectives Leverage KnowBe4 assessments Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing…

The opening lines of the posting. The rest is on KnowBe4’s careers page.

Hiring at KnowBe4

KnowBe4 has 58 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. See all its roles

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