Home / Customer Support / Customer Success Manager

Customer Success Manager

MongoDB · Tokyo

Customer Success Manager is open at MongoDB in Tokyo. Posted on Oct 15, 2026, and still on MongoDB’s careers page when we last checked, on Nov 14, 2026.

About the role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy…

The opening lines of the posting. The rest is on MongoDB’s careers page.

Hiring at MongoDB

MongoDB has 391 open roles right now. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $158K. See all its roles

Similar Customer Support jobs

All Customer Support jobs
Apply on company site