Customer Success Lead is open at PointOne in New York City. The posting gives a salary of $140K - $170K. Posted on Oct 23, 2025, and still on PointOne’s careers page when we last checked, on Nov 14, 2026.
About the role
As our founding Customer Success Lead, you won’t just support customers — you’ll create and scale the function. You’ll design the systems, playbooks, and metrics that will become the backbone of PointOne’s customer success strategy. To accomplish this, you will: - Own the entire customer success lifecycle, from onboarding to long-term adoption - Build strong relationships with users — from paralegals to managing…
The opening lines of the posting. The rest is on PointOne’s careers page.
Hiring at PointOne
PointOne has 14 open roles right now. Most are in Engineering, Customer Support and Sales & Business Development. See all its roles
