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Customer Service Team Leader

Capital on Tap · Remote

Customer Service Team Leader is open at Capital on Tap (Remote). Posted on Oct 22, 2026, and still on Capital on Tap’s careers page when we last checked, on Nov 14, 2026.

About the role

🗃️ Lead a team of around 10 agents to deliver exceptional customer and business outcomes. Develop team capability through 1:1s, coaching, huddles, and team meetings. Support the Customer Service Manager in delivering positive departmental improvements. Build strong relationships with internal stakeholders. Act as an escalation point for team support, particularly during out-of-hours shifts. Remove barriers…

The opening lines of the posting. The rest is on Capital on Tap’s careers page.

Hiring at Capital on Tap

Capital on Tap has 27 open roles right now, 2 of them remote. Most are in Engineering, Sales & Business Development and Operations. See all its roles

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