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Customer Service Team Lead

Zopa · Manchester
Lead

Customer Service Team Lead is open at Zopa in Manchester. Posted on Oct 23, 2026, and still on Zopa’s careers page when we last checked, on Nov 14, 2026.

About the role

Our in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride…

The opening lines of the posting. The rest is on Zopa’s careers page.

Hiring at Zopa

Zopa has 30 open roles right now, 3 of them remote. Most are in Engineering, Finance & Trading and Sales & Business Development. See all its roles

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