Customer Service Representative is open at Matic in Columbus, Ohio, United States. The posting gives no salary; similar roles in the United States advertise a median of $130K. Posted on Oct 28, 2025, and still on Matic’s careers page when we last checked, on Nov 14, 2026.
About the role
Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text. Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us. Upselling: Offer other insurance products (bundling) to our customers where…
The opening lines of the posting. The rest is on Matic’s careers page.
Hiring at Matic
Matic has 7 open roles right now, 2 of them remote. Most are in Sales & Business Development and Customer Support. See all its roles
