Customer Experience Specialist – Reviews & Social Care is open at Pergolux in Vancouver Office (hybrid). The posting gives a salary of CA$58K - CA$65K. Posted on Oct 29, 2026, and still on Pergolux’s careers page when we last checked, on Nov 15, 2026.
About the role
Own and execute online reputation improvement strategies, driving measurable improvements in public review scores through service recovery, negotiation, and cross-functional collaboration. - Monitor and manage customer reviews and actionable feedback across Trustpilot, Google Reviews, BBB, Judge.me, Facebook, Instagram, and other relevant platforms. - Write timely, empathetic, and professional public responses that…
The opening lines of the posting. The rest is on Pergolux’s careers page.
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